Tyler Silverman
Tyler Silverman
♦ Collecting rent and other property fees from tenants and individual owners.
♦ Investigating and resolving property complaints and rental violations.
♦ Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate.
♦ Reporting the property’s financial status, occupancy and expiring leases to the property owner.
♦ Develop strategic and operational plans and solutions to improve efficiency and effectiveness of business functions, including operating procedures, methodologies and system.
♦ Self-Employed Small business owner
♦ Work with contracted vendors to develop or assist in developing project budget including hard and soft costs.
♦ Develop infrastructure design and operational risk models to assist in right-sizing infrastructure levels to manage risk in a commercial fashion
♦ Oversaw AV Technology and IT infrastructure support.
♦Trained employees Cisco Products; such as Jabber technology, WebEx, and Microsoft Teams
♦ Accountable for overall sale and staff performance of the 3rd busiest store of NY.
♦ Expanded Flatiron store location by creating and developing a catering department,
♦ Conducted quarterly employee performance evaluation and provided feedbacks in terms of engaging staff to achieve sales goals.
♦ Oversaw and managed front-of-house (FOH) and back-of-house (BOH) operations, ensuring compliance with company policies, regulations and food safety and health guidelines.
♦ Develop strategic and operational plans and solutions to improve efficiency and effectiveness of restaurant core business functions, including operating procedures, methodologies and system.
♦ Together with the local restaurant senior management, working with the head managing stuff to implement strategic plan.
♦ Provide recommendations to increase restaurant and bar revenue, through marketing and operation, such as change of seasonal menus and Google Ads.
♦ Provide and modify staff hiring and training guideline; coach managers and supervisors on initiating appropriate engagement skills with employees regarding performance and career goals.
♦ Accountable for overall sale and staff performance of the 2nd busiest store of NY.
♦ Expanded Grand Central Station store market by analyzing market potential and reference, with an achievement record of exceeding 20% growth target within 3 months, and reducing labor cost to under 20% weekly.
♦ Oversaw operations for a production department while managing hiring and training, payroll costs, shrink, merchandising, quality assurance, regulatory process and financial results.
♦ Influenced and built sustainable relationships with the Head of Operations, Regional Director, Regional Sales Managers, supply chain operation, logistics and property development team.
♦ Conducted quarterly employee performance evaluation and provided feedbacks in terms of engaging staff to achieve sales goals.
♦ Assisted and participated in renovation planning and opening of a new store in the Financial District, Manhattan.
♦ General Manager of Financial District store and Assistant Manager of Manhattan Midtown store, with managing up to 40 employees.
♦ Expanded business mode in Financial District store by introducing hot bar section and grab- and- goals, with a proven record of 25% increasing profit comparing to midtown store.
♦ Helped to train both FOH and BOH employees on proper company policies and restaurant procedures in all locations
♦ Evaluated staff performance and provided constructive feedback to improve overall productivity in all locations
♦ Full Stack Web Development; JavaScript, CSS3, HTML5, SQL, NoSQL, GitHub, Node, APIs, Progressive Web Applications, Heroku.
♦ AV tech; Cisco Webex, Cisco Jabber.
♦ Technical fluency in MS software applications, including, among others, MS word document processing and Macro legacy.
♦ Excel data analyzing automation; PowerPoint project demonstration; Microsoft Products
♦ Florida Real Estate Realtor
♦ OSHA 10 & OSHA 30 Florida state certified.
♦ Food Protection at NYC. Dept. of Health & Mental Hygiene.
♦ Teaching English as a Second Language (TESOL)
♦ Conversational Spanish
I would love to connect, so feel free to send an email and include your name phone number/email and a brief note.
Looking forward to speaking with you soon.
I will get back to you as soon as possible.
Copyright © 2023 SilvermanAllAround - All Rights Reserved.
Call for store hours.